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E-learning Courses

Dealing with difficult people

Dealing with difficult people is an e-learning course from our Real Learner range. The course takes between 20-30 minutes to complete and is divided into 5 sections. The course covers 5 main learning points and includes interactions, animations, quick quiz and an end of course quiz.

Our dealing with difficult people e-learning course can be used by businesses of all sizes as part of a formal or informal training programme. Learners can also use the course as a refresher course.

The 5 sections included in the course are:

1. Difficult people are everywhere - Difficult people are found everywhere so at some point you're going to work with one

2. Types of difficult people - There are several different types of difficult person and this course will introduce you to them

3. Dealing with difficult colleagues - How to deal with difficult people when you work with them

4. Dealing with difficult clients and customers - How to deal with difficult people you interact with for your job

5. Yourself - What you can do to be in control and not the difficult person yourself

The courses are all illustrated and work on Mac and PC.
The courses are available in SCORM 1.2 and web only versions. We are also able to offer versions for your company intranet. We offer sensible licenses! No need for a minimum order! Get in touch with us to discuss your requirements and we will be happy to help.

Demonstration versions

If you would like to set up a demonstration of our dealing with difficult people e-learning course please call us today on 01603 762772 or email and we will be happy to help you!